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Zoom agrees to pay 71.5 ME for breach of privacy

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Zoom Video Communications reached an out-of-court settlement with a group of plaintiffs who accused it of violating their right to privacy. At issue is compensation in the order of 71.5 million euros.

According to Efe agency, the class action, filed last year, accuses Zoom, owner of one of the most popular videoconferencing platforms in the world, of having infringing on the privacy of complainants by sharing their data with technology such as Google and Facebook.

In addition, those who claim to be affected feel that Zoom has not done enough to protect users from entry by participants who have not been invited to meetings, a practice known as zoombombing and which happened frequently during the most critical period of the pandemic.


The platform has seen unprecedented growth due to the pandemic, with teleworking and distance learning, becoming a widely used tool around the world.

The group is now moving forward with its expansion, having purchased, in July, the company Five9, which supplies contact centers in the “cloud”.

However, the government of the state of Hamburg, Germany, was advised by the German Data Protection Agency (DPA) to stop using Zoom as a working tool.

According to DPA, the use of the popular video calling tool violates the General Data Protection Regulation of the European Union (GDPR). The agency explains that the online service sends user data to the United States, where they are processed, contrary to European law.

The concern regarding the treatment of information follows a decision by the European Union court last year, invalidating the agreement between the European bloc and the United States. At the time, European authorities considered the US surveillance law incompatible with the privacy rights of countries in the region.

Source: Efe agency

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