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The Windows 10 update of May 2020 remains mysteriously blocked for some users

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The May 10, 2020 Windows 10 update remains mysteriously blocked for some users, and while theoretically they can get the update, it is not being delivered due to what Microsoft describes as protection.

As Windows Latest reports, Microsoft may have stopped blocking the May 2020 Update for devices that use ‘GameInput Redistributable’ in some games and applications, but the update is not yet being delivered to some of these machines due to other safeguards – except there is no explanation of what it might be.

This is a somewhat unsatisfactory situation, of course, with these Windows 10 users feeling they have been left in the dark – and, in fact, the same situation is still true with several Microsoft Surface devices.

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Surface issues

Microsoft removed the lock in the May 2020 update for Surface Pro 7 and Surface Laptop 3 (and some other ‘always-on’ devices) in June, at least in light of that, but recently updated its update status page for May 2020 to note that some devices are still locked.

Microsoft clarified: “This issue was resolved in KB4557957 and the hold was removed on June 29, 2020. Please note that if there are no other safeguards that affect the device, it may take up to 48 hours for the upgrade to Windows. 10, 2004 version is offered. “

Note the wording of ‘if there are no other safeguards’ again and the lack of clarity as to what these safeguards hold. Whatever they are, according to a recent ZDNet report, this is an issue that affects several Surface products and mainly includes Surface Go 2, Surface Book 2 and 3, as well as Surface Pro X (as well as models we’ve already mentioned).

A big part of the frustration here is not only that the May 2020 Update is blocked, but users have no idea why this may be the case for their specific device, be it a Surface or another PC.


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