Snapchat experienced a bug that forced it to shutdown when it was running, but the company quickly fixed the problem by providing an update in the App Store.
It seems that the problem affects the iOS version of Snapchat only, and Android users do not experience the same problem.
The bug appears to have been included in a maintenance update released on June 28 to fix a number of bugs encountered by users of the messaging system.
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The problem first surfaced after a number of Snapchat users took to Twitter to complain about the error, which displays a message: Something went wrong – please try again later, while trying to launch the app.
After several tweets about the issue, Snapchat’s VP of Product Jacob Andrew responded to let everyone know that the bug has since been fixed.
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And theclearer The Snapchat team is aware of the issue, and has advised users to wait while they work on the issue.
An update recently added to the Apple App Store seems to fix the problem, and it’s likely that the patch came out pretty quickly after the app’s product team became aware of how many people the bug was affecting.
Snapchat is crashing
Before updating to the latest version, 220.127.116.11, the app gives a message that something went wrong. Version 18.104.22.168 of the app crashed upon opening.
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Snap generally releases new App Store updates on a weekly basis, many of which focus on bug fixes and performance improvements.
If the update is not automatically downloaded to your phone, you can get it by going to the App Store, then clicking on your account picture in the upper right corner and swiping down to update.
Any available updates should appear, and you can download them. And if you have turned off automatic update to avoid issuing errors, you can turn it back on by going to Settings and from the App Store. Then turn on app updates under Automatic Downloads.