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Google needs help from users to keep Spotify on Android Auto

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At least for some users, that is, as a problem reported months ago in the Google forums, which indicates that the music application fails to start on Android Automatic with a generic error saying “Spotify does not seem to be working now”.

“I have exactly the same problem with my OnePlus 6 in a Ford Focus 2019. Everything was working perfectly until about a month ago. I have been looking on the internet and there is no permanent solution. We can fix it temporarily by clearing the Spotify app cache – Settings> Apps and notifications> Spotify app> Storage and cache> Clear cache. This makes it work again, but we will need to do it every time, ”said one user in March.

Spotify is one of the main options when it comes to listening to music on the phone and in the car, but, on the other hand, the Android Auto experience is not necessarily the most peaceful we’ve ever seen, and now Google has officially started investigating the error in February, but no additional information has been offered since then, with users still struggling to find a way to get Spotify up and running in their cars.

Others managed to fix Spotify by reconfiguring permission settings and battery management options. But, on the other hand, there is no generic solution that will make things go back to normal for everyone.

Google needs help from users to keep Spotify on AndroidThe good news is that Google now wants more information from users, and so the company is asking those struggling with the bug to send phone records to find out exactly what’s going on.

“Thank you for reporting this problem. It would be nice if you could send us a bug report from your phone to diagnose the root cause of the problem. We will send you an email with instructions on how to capture a bug report. Respond directly to the email with your information, ”said Google in a recent post on the forums.

Source: Autoevolution

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